Can I choose where I want to have my physical therapy?

Yes. The choice of where you receive therapy is always yours.  While the majority of our patients come to us by physician referral/recommendation, many clients request to see us due to our strong clinical reputation in the community.

How Often do I go to Treatment?

In order for you to achieve the result that you deserve, you will be given a treatment plan after your initial evaluation.  It is important for your recovery that you attend every appointment outlined by your therapist and prescribed by your physician.  You may start to feel better after only a few visits, but can relapse if you do not complete your entire course of therapy.

How Long is Each Visit?

Each visit will last 60 to 90 minutes on average. Times vary due to the treatment and exercises being performed.

What do I wear?

We recommend bringing with you/ wearing comfortable clothing such as sweatpants or shorts, a T-shirt or tank-top and sneakers.

What do I bring on my first visit?

  • Referral slip from your medical doctor
  • Your medical Insurance Card
  • Your ID
  • A copy of your medications list including dosages, if you have it
  • If you are getting therapy as a result of a worker’s compensation claim or an automobile accident, you will also need to bring your claim information, including claim number.

Please arrive 15 minutes early on your first visit to fill out any necessary paperwork.

What to expect in your first visit?

Your therapist will conduct an evaluation of your condition lasting approximately 60 minutes.  The evaluation is necessary to create a program designed specifically to address your needs for a maximum recovery.

How do I schedule my first visit?

You can call us at 847-391-9720 and we will help schedule your first appointment within 24-48 hours of calling.  You can also go to the home page of this website and click on the “Book an Appointment” icon to schedule an appointment via the internet.

Does your facility submit claims to my insurance company?

As a service to our patients, we will gladly file claims with your insurance company on your behalf.  In order to appropriately submit these claims, we will need to obtain a copy of your insurance identification card to ensure that we have the necessary information.

Does your facility accept my insurance?

We participate in the majority of major health insurance plans including Medicare and Worker’s Compensation.  Please contact us prior to your first visit to see if we participate with your specific health plan.

Do I need a physician referral to receive therapy?

In order to receive physical or occupational therapy, you will need to obtain a prescription from a healthcare provider.  In Illinois, you have the right to choose as to which rehabilitation company you decide to utilize.  Your physician may help you with identifying specific rehabilitation companies or you can call your insurance company and inquire about their list of “in network” providers that fit within your coverage.  Again, the choice is yours in deciding where you want to receive your rehabilitation needs.